Returns & Exchanges

01

Our Approach

We design every piece with purpose. If it doesn't align with you, we'll help you realign.

Return Window: Returns are accepted within 30 days of delivery.

To be eligible, items must be returned within this timeframe and meet our return standards.

02

Return Eligibility

Returned items must be:

  • Unworn and unused
  • In original condition
  • Free of damage, stains, or odor
  • With original tags attached (if applicable)

Proof of purchase (order confirmation or receipt) is required. If your item does not meet these standards, the return may be declined.

03

Our Standard

We maintain a high level of quality across every piece. If you've received a product that does not meet that standard, or something feels off, contact us at support@u50.com

We'll work with you to find a resolution aligned with our brand values.

04

How to Return

Start your return through our Return Portal at U50.com. Once submitted, follow the provided instructions. Use the recommended shipping method to ensure proper tracking.

05

Refunds

Refunds are issued to the original form of payment. Please allow 5–10 business days after processing for funds to appear. Original shipping costs are non-refundable.

06

Exchanges

We do not offer direct exchanges. To exchange an item: Place a new order for your preferred item and return the original item through the Return Portal.

07

Return Packaging

Please return items in their original packaging when possible.

If unavailable, use a secure box or poly mailer to ensure the item is protected during transit.

08

Gift Card Purchases

If your order was purchased using a gift card and another payment method:

  • Refunds will first be applied to the gift card.
  • Any remaining balance will be returned to the secondary payment method.
09

Final Sale

Items marked Final Sale are not eligible for return, exchange, or store credit. These items will be clearly identified prior to purchase. If a Final Sale item is returned, we cannot guarantee it will be sent back.

10

Additional Information

  • Return shipping costs may be deducted from your refund unless otherwise specified
  • UNITED 50 reserves the right to refuse returns that do not meet our policy standards
  • Policy terms may be updated at any time

Move with intention. If it's not right, we'll help you find your balance.